Applicable to the clients in the site



Article 1 - APPLICATION of the terms

The seller is defined below as, French company whose head office is located in the 86300 CHAUVIGNY FRANCE Espinasse, phone no.: 0603.50.21.17, registered in the trade registry, in Poitiers, under number SIRET: 502 770 712 000 11. The buyer is defined below as the company or the person signatory and accepting these terms of sale. The General conditions of sale apply exclusively to all the sales concluded by All other conditions engage the seller only after written confirmation of its share. The information provided on its website, price lists, notes, etc. are given as a guide only and, as such, can be changed by the seller without notice. Simply place an order or to accept an offer of the seller has the unreserved acceptance of these general conditions. The offers are valid within the limit of the option deadline of one week from the date of the offer unless provisions to the contrary on this offer. The present general conditions can be modified at any time and without notice by, the changes being then applicable to all subsequent orders.



Article 2 - orders

The offers are valid within the limit of stocks available. In the case of quote, the offer will remain valid one week except contrary stipulations laid on it. The french is the only language offered for the conclusion of the contract.

2.1 description of product

The essential characteristics of the product are indicated in the "product" containing a photo of the product in general and indicating its peculiarities. The photographs illustrating the products, in support of the text, do not enter the contractual field; If errors were introduced there, certainly not the responsibility of cannot be engaged. Detailed description of the product is the sole source contract. Manufacturers may change without notice the technical composition of the reference product. is at any time entitled to refresh, improve its sheets or remove its products from sale and/or peripheral products. You can contact for further information on products via the CONTACTS page of our site.

2.2 availability of products.

You are informed of the availability of the product directly on the site. However, in case of unavailability

the product ordered, can provide you with a good quality and equivalent price; in this case, if you exercise your right of withdrawal, the return costs will be at our expense. However, you retain the option to resolve the sale and request a refund (refund will be done within a maximum period of 30 days from the date of receipt of the material).

2.3 limitations to import

It is your responsibility to check with the local authority in the country of possible limitations

import or use of the products or services you plan to order. You acknowledge that the products may contain technology and software subject to the laws on the control of exports of the United States and the European Union as well as the laws of the country where they are delivered or used. You must comply with these laws. Products may not be sold, leased or transferred to the users country restrictions, or who would use them for purposes of mass destruction or genocide. You should refer to the regulations, which vary regularly depending on the product.

2.4 steps to conclude the contract

During the first order by Internet, any new client must create a 'Client account'; a

ID ("login") and a password of several characters will be requested.

During each validation control, you will be directed to your account via a secure connection Recalling the content of your order. Your order will be permanently saved until after the different information and final validation. When you post the order by selecting a mode of regulation, the sale shall be deemed concluded (agreement on the goods and the price). Taking into account your order is confirmed by sending an email generated automatically by our website to the electronic address specified during the creation of the customer account. Contractual information is presented in French and will be a confirmation containing this information no later than upon delivery. reserves the right to cancel or refuse any order from a customer with whom there is a bedIGE relative to the payment of an order earlier.

2.5 cancellation of the order

The order placed on our site is automatically cancelled if no payment is received.

If however happened it any problem, contact us by using the form on the CONTACTS page, mentioning the name of billing on the order and the order number. As long as your order is not in logistical preparation, you can cancel it. When the order is prepared, the cancellation can be done by refusal on your part of the package, without opening it, sent by It is clear to the professionals that no unilateral cancellation of order from them will not be accepted without the agreement of and that the

orders sent directly by the buyer or are supplied by representing agents

the seller committed the seller until they have been accepted in writing. All changes orders and any accessories or derogatory terms as to the object and the terms of sale are only valid insofar as they appear in the offer or confirmation made by the seller.

Article 3 - DrIX

The site prices are in euros (VAT-free in accordance with article 293 b of the general tax code), excluding costs of delivery. They are likely to vary, especially in the case of fluctuation of the price of the currency against the euro. However, the prices appearing on your order after validation and registration are closed and final: if prices fall a few days after ordering, we cannot compensate you for the difference. If prices rise, we committed to delivering at the price set on the day of the order. The amount of shipping is calculated automatically according to each order; It appears on the summary of your order, before final registration. If you are a customer outside the European Union or in the DOM TOM, the invoice will also be established in VAT. All orders delivered outside metropolitan France may be submitted to any fresh clearance at the time of delivery, customs, sea grant, and local taxes. Their acquittal is your responsibility and is your responsibility. Ask the competent authorities of the country of delivery. However, goods purchased by professionals are at the price agreed in the order within the limits of the option period, and general economic conditions (taxes, exchange rate...), at the time of the livreason.


Article 4 - delivery

Ldelivery is performed either by direct delivery to the buyer, or by notice of provision by private carrier (usually mailed).

4.1 delivery times.

Delivery is made to the address that you provided when placing the order. is committed to deliver in the 30 days after the day following that where you sent us and rule your order. Any delivery time is given for information only; deadlines listed on the site are usually recorded average delays and correspond to delays in processing orders, in addition to the shipping time of the carriers.

4.2 delay in delivery

In case of delay in delivery, we recommend to check online the status of your order before contacting us, on the site of the carrier through the shipment number. We invite you to notify us of any delay a week compared with the average delivery time found in order to start an investigation with the carrier (survey times can vary from one to three weeks)(NES). If during the investigation period, the product is found, it will be immediately forwarded to your home. However, if the product is not found at the end of the investigation period, the carrier considers the package as lost, and we will send a replacement product, at our expense if the shipping mode chooses was followed (letter max & colissimo). If the specified time is exceeded by more than 7 days, except in cases of force majeure, you have the option to cancel your order and get a refund; You must then send us a registered letter with acknowledgement of receipt within 60 days from the date of delivery. Convention Express, a case of force majeure or events such as lockouts, strike, stop work all or part of the seller, epidemic, war, requisition, fire, flood, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the sale or the shipment of the goods, the seller is relieved of all responsibilities to delivery. The seller will hold the buyer know in due course, of the cases and the above listed events. In all cases, the delivery can intervene only if the buyer is up-to-date with its obligations to the seller regardless of the cause.

Article 5 - TRANSPORT

Unless otherwise agreed, figureseris freely chooses the carrier.

5.1 risks related to transport. supports the risks associated with the transport until delivery, i.e. up to the physical delivery of the goods to the addressee indicated at the time of the order or his representative who accepts it, provided that you check the goods at their reception in the presence of the carrier and untenably, if need be, writing on the travel voucher, observed according to the procedure described below reserves. By way of exception, the risks and perils of transport (including loss, damage or theft) are charged to the customer if this is a professional.

5.2 the goods.

You should refuse delivery if the goods are damaged, missing, or if the package has been opened or

reconditioned (except customs clearance). In case of loss or damage, you must make reservations

written specific and detailed on the delivery note of the carrier in the presence of it or its employees; You then go to the carrier a registered letter containing reserves, within 3 days of the delivery. To help you in these efforts, we invite you to contact us via the CONTACTS page. The goods accepted without reservations by the recipient upon delivery and/or in the absence of mail addressed to the carrier within 3 days, is deemed arrived in good condition and in its entirety (number of rooms, identity in relation to the order, etc.). No claim shall be supported by and responsibility could not be committed. For any question or problem that you may encounter, we invite you to contact us through our CONTACTS page accessible from the home page of our site.


Article 6 - claim and after sales SERVICE

For any claim, we invite you to contact our services by logging in on our site and you going to the CONTACTS page. All complaints relating to a defect of the delivered goods, to an inaccuracy in the amounts or their incorrect reference compared to the accepted offer or the confirmation of the order by the seller, must be made to the seller by registered mail within a period of 48 hours from the receipt of the goods, without neglecting if necessary and according to article 5 appeals against the carrier , failing which the right to claim from the buyer ceases to be acquired.

6.1 need for a return number

The return of the goods is done only by post, unless otherwise stated. Any return of goods requires the prior consent of and a return number, which can be obtained free of charge via the CONTACTS page accessible from the home page of the site. You will receive a return agreement by the means deemed most appropriate by An agreement to return, the goods will be returned or held at your disposal, at your cost and risk, tfresh OU of transport, storage, handling being your responsibility. Without pre-paid label sent by, products are returned at your expense and at your own risk. We recommend you to declare the value of the goods and transport insurance. The buyer after obtaining the agreement of return of 7 days to make the return of the defective goods to the seller. The following information is usually requested: precise coordinates, description of the item or of the elements concerned, problem found and the invoice or delivery note number corresponding to the described parts. The goods must be returned with a copy of the invoice and the return number on the parcel within a maximum period of 7 days after agreement back, to the following address: figureseries place called Espinasse 3 Street vineyards 86300 CHAUVIGNY FRANCE.

6.2 need of the original packaging

All defective product must be returned in its original packaging, which allows only to transport the product in good conditions, with warranty labels (if there are any), include all of the product and its accessories and be accompanied by legible return number. All product incomplete, damaged, damaged or whose original packaging has been damagedwon't be returned, exchanged or refunded and you will have to pay the sum of € 30 including tax in order to cover the cost of reconditioning of parts including the original packaging would have disappeared or have been damaged. The sender must therefore ensure the packaging and the packaging of the material it sends. In particular, the recipient will be able to reship the goods on a different destination than the original destination with the same packaging, to the risks for the sender to be held responsible for damage that occurred during this subsequent transportation.

6.3 refund

All refund requests will be taken into account only after the arrival of the products returned to according to the return procedure above. In case of return and refund request, the terms will be the following:

Colis returned from the will of the customer: refund of the product, fresh back to the customer.

•Colis returned as a result of the responsibility of the company (non-compliance, parcel not happened...): refund of the product, the expenses of sending and return costs.


Article 7 - Faculty of withdrawal reserved to individuals

Under the conditions laid down by articles L121-20 and following of the code of consumption and in distance selling, the buyer has a period of 10 days from the delivery of his order that him will be refunded on return of the delivered goods. The buyer must return the goods in their original packaging and State. Any return of merchandise requires a return number which can be obtained free of charge via the CONTACTS page of our Web site or by calling the 0603502117. The return of goods is at the expense and risk of the buyer (you are therefore advised to declare the value of the goods and to take out insurance to cover these risks). Products that have been unsealed as the CD, DVD, books or computer software will not be returned or exchanged. Professionals lack this Faculty of withdrawal.

Article 8 - warranty

When a problem arises with a material, we invite you to contact our after-sales service by you on our website and by using the CONTACTS page.


Article 9 - retention of title

The goods which will be delivered and invoiced shall remain the property of until full payment of their price. Failure to pay may result in goods by claim, the return being immediate and goods delivered to your cost and risk. During the period of delivery to the transfer of ownership, the risk of loss, theft or destruction, as well as any damage you may cause are your responsibility. The buyer undertakes, for the case of a receivership proceedings affecting his business, to participate actively in the establishment of an inventory of goods in its inventory, which the seller claims ownership. Otherwise, the seller has the ability to see the inventory by bailiff at the expense of the buyer. The seller may prohibit the buyer for resale, processing or incorporation of the goods in the event of late payment. To ensure payments not yet made and including the balance of the account of the buyer in the writings of the seller, it is expressly stipulated that the rights to the delivered but unpaid goods carry on identical goods from the seller in stock to the buyer, without having need to apply payments on a sale or specific delivery...



Failure of one of the obligations of the buyer by it, the sale may be terminated as of right and the goods returned to the seller if pleases it, without prejudice of all damages that the seller could argue against the buyer, within a period of 48 hours after the still remained without effect. In this case, the seller is authorized to claim from the buyer a fixed compensation of 10% of the amount of the sale.

Section 11 - payment

Any settlement paid to cannot be considered a deposit.

11.1 payment methods

Payments must be made so that the seller can have money the due date on the invoice. Payment, unless stipulated special on the site or provided to the client company after studying their file to the command by:


-check (from a bank domiciled in metropolitan France). The check must be sent to the order of FIGURE SERIES at the following address: FIGURE SERIES place the 3 Espinasse Street vineyards 86300 CHAUVIGNY.

It must be accompanied by a copy of the acknowledgement of receipt of your order email. If you have a printer, note attached paper the day of your order, the order number and customer number.

The check must be in the name of the person who has ordered; otherwise, he must mention the order number and customer number on the back of the check. It will be cashed upon receipt. The processing of your order will be made as its date of receipt.

-Bank transfer only in the euro area.

-Postal order.

-Cash if hand delivered

FIGURE SERIES reserves the right to ask a bank check in case amounts committed would be significant.

Staggered payments, expressly accepted by the seller, the non-payment of a single payment to completion will make immediately due the full price, regardless of the conditions previously agreed even though deadlines have resulted in the establishment of acceptable treaties; It will be the same in case of sale, transfer, of collateral or other contribution in company of his goodwill by the buyer. The seller may withhold delivery of the goods concerned to the representation of the guarantee of payment.

11.2 late payment

Any regulation after the date of payment could lead to invoicing penalties unless a notice prior to the buyer being necessary. The amount of these penalties would be at least equivalent to that resulting from the application of a rate equal to 5 times the legal interest rate in force on the day of the application of the penalties, although this clause excluded damages and complementary interests.

The buyer can never, on the grounds of a claim made by him, withhold all or a portion of the amounts owed by him, nor operate a compensation. When the buyer is in arrears total or partial term to an end, the seller can only result and without need of a bet prior notice, immediately suspend the deliveries, unless the buyer can claim damages and interest to the seller. In case of appeal by litigation, the seller shall be entitled to claim from the buyer a refund of any expenses related to the pursuit.

11.3 documents

For reasons of fraud limitations, FIGURE SERIES reserves the right to accept the sale of ask you to justify your identity and place of residence, and the wayof payment used. In this case, the processing of your order will be made on receipt of these documents. We reserve the right to cancel your order without receipt of these documents or receipt of supporting documents deemed noncompliant.


Article 12 - waste electric and electronic (EEE) professionals

For equipment excluded from the scope of Decree No. 2005-829 relative to the composition of electric and electronic equipment and the disposal of waste from these facilities, and in accordance with article L. 541 - 2 of the environment code, it is up to the holder of the waste to ensure or to ensure eradication. For the equipment concerned by the said Decree, and in accordance with article 18 of Decree 2005-829 relative to the composition of electric and electronic equipment and the disposal of waste from these facilities, organizing and financing the removal and treatment of waste EEE subject of the contract of sale are transferred to the buyer that accepts them. Buyer to ensure collection of the equipment object of the sale, its treatment and its value in accordance with article 21 of the Decree. The above obligations must be transmitted by successive professional buyersto the end user of the EEA. Failure by the buyer to the obligations thus imposed may lead to the application of criminal sanctions provided for in article 25 of Decree 2005-829 against him.


13 - final provisions article

The present contract is governed by French law. The application of the Vienna Convention on the international sale of goods is expressly excluded. FIGURE SERIES archived purchase orders and invoices on a reliable and durable support constituting a copy faithful in accordance with the provisions of article 1348 of the civil Code. The computerized registers of FIGURE SERIES will be considered by the parties as proof of communications, orders, payments and transactions occurred between the parties, unless proved otherwise. The electronic signature constituted by the procedure of "double-tap" when placing the order and registration has handwritten value between the parties. The French law is applicable to disapply the mandatory legislative rights granted to consumers or a more protective imperative law by the foreign judge by a consumer of the corresponding country. If one of the terms or provisions of these terms of sale were to be set aside or declared illegal by a final court decision, this drawquality or illegality won't affect the other clauses and provisions, which will continue to apply. All different relating to the training, execution and termination of contractual obligations between the parties could not give rise to a settlement agreement will be submitted to the french courts. In case of dispute with professionals and/or traders, it will be submitted to the jurisdiction of the Tribunal of Commerce of Poitiers, in whose jurisdiction is located the headquarters of the seller, regardless of the conditions of sale and the mode of payment, even in the case of appeal in guarantee or plurality of defendants, the seller reserves the right to seize the Court territorially competent which seat buyer. The fact to FIGURE SERIES does not claim at some point one of the clauses of this agreement, may waiver to later use these same clauses.


Article L211 - 4 Code of consumption: the seller is required to deliver a well in accordance with the contract and is responsible for the defects existing at the time of issue. It is also the defects resulting from packaging, mounting or installation instructions when it has been to his office by contract or was carried out under his responsibility.

Article L211 - 5 of the consumer Code: to conform to the contract, the product must :

(1) be suitable for the use normally expected of a similar property and, if so:

match the description given by the seller and possess the qualities that it has presented to the buyer as a sample or model

-present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, particularly in advertising or labelling

2) or have the features defined by a common agreement of the parties or be clean for any special use sought by the buyer, brought to the attention of the seller and the latter has accepted.

Article L211 - 12 Code of consumption: the action resulting from the lack of conformity is prescribed by two years from the delivery of the product.

Article 1641 Code civil: the seller is bound to the warranty for hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so impair that use, that the buyer would not have bought it, or would have given a lower price, if he had known.

Article 1648 paragraph 1 Cocivil: action resulting from redhibitory vices must be brought within a period of two years from the discovery of the defect by the purchaser.

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